First Choice FAQ

We ship, We clear, We deliver

Frequently Asked Questions

Making Your Shipping Quick & Easy

First Choice Shipping is a trusted online shipping courier that prioritizes the delivery of your items with quality service and speedy efficiency.

Who Are We?

Learn more about our courier and brokerage services

Registration is completely free with First Choice Shipping Service and will always be free.

Sending Packages with First Choice Shipping is easy, follow the three easy steps and you’re on your way:

1. Sign up today and get your free US mailbox address and customer ID Tag

2. Shop online using the provided US mailbox address and customer ID Tag.

When your purchase is complete, upload your invoice (Login to the dashboard) choose delivery options ( for delivery option choose Home or Office delivery)

3. We will notify you each step of the way

– As soon as we receive your package in our Miami where house

– When your package is on its way to Jamaica

– When your package arrives in the island

– And when your package is ready for delivery

We will keep you informed about your shipment and delivery.

Your packages usually take less than a week to get to Jamaica, as soon as we receive your packages at our Warehouse facility in Miami, we immediately prepare them for freight to Jamaica.

Please ensure that the correct mailbox address and customer ID Tag is used when purchasing online.

Our rates are based on weight of the package(s). For additional information please view our Rate Page by clicking the rates tab on our website.


Customs duties are charged on packages exceeding USD$50 in value and on commercial items. The duty rates are applied based on customs tariff codes which is applied by the Customs Officer processing the shipment. For more info please visit Jamaica Customs website.

There’s quite a number of items that are prohibited. Please visit Jamaica Customs Website for more information.

Restriction Items.pdf (

The exchange rate is based on the Bank of Jamaica (BOJ) daily exchange rate on any given day.

1. Yes as soon as we receive your package at our Miami warehouse an email will be sent to you as a pre-alert to inform you that we have received the package.

2. Once your package has arrived in Jamaica, you will receive an email or whatsapp alerting you of its arrival.

3. A final email or whatsapp will be sent advising you of delivery alone with an invoice.


The payment methods are Bank transfer/ deposit or Cash.

Monday to Friday 9:00AM – 5:00PM / Saturday 10:AM – 3:00PM

No processing fee is charged.

There is no delivery cost for customers living in Kingston & St. Andrew and Portmore area. Our islandwide delivery rates are in keeping with our local delivery channels. Contact us for our more information about our  delivery rates.

Out-of-town customers will get their shipments via our various local channels

Expect Professional Service Always

First Choice Shipping is a Kingston based shipping company that offers top-tier customer service. We import and export via air and sea at affordable rates. We offer hassle-free processing while maintaining the highest standards of professionalism the expected in the local shipping industry.

Our Customer Come First

At First Choice Shipping, we are committed to assisting our customers in any way we can to ensure the smoothest experience at all times. Don't see your question, feel free to contact us.

Sign up now and enjoy fast shipping and best rates

Get your mailbox address and customer reference number to use on your favourite online store.


Ask about our "Shop For Me Service"

Send us the link for the online item you which to purchase. We will use our credit card and our mailbox address to purchase and ship the item to Jamaica. We will notify you when your package arrives in the island and we will notify you when its ready for pickup after clearance.

we ship, we clear, we deliver

Fast, Reliable, on time shipping and courier services. You can count on us to deliver.

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